Trader FAQ

Do I need to dox myself?

KYC is handled by the broker, not by Proovly. RoboForex and Exness are both licensed brokers with their own ID verification processes. Proovly itself does not collect ID, address, or tax info — we only see your Challenge ID, your wallet address, and the MT5 account login you gave us. The broker handles the KYC layer.

Can I use a VPN?

You can, but don’t use one to evade the broker’s geo-restrictions. If the broker detects a jurisdictional mismatch on withdrawal, your account can be frozen. VPN-based evasion is a fast way to lose access to your own money on the broker side, which we can’t help you recover.

What if my EA disconnects mid-challenge?

Your challenge doesn’t pause. The clock keeps running, positions your broker is holding stay open, and drawdown keeps being calculated against your last reported equity until the next heartbeat. When you reconnect, the EA immediately catches us up with the current state.

If you were offline during a breach, the breach still counts — we see it on the first heartbeat after you reconnect. The takeaway: if you care about the outcome of a specific challenge, keep the EA reporting continuously. A cheap VPS is the reliable answer.

Can I run a bot?

Yes. The EA is read-only — it reports stats — so whatever places trades on the account is your choice. Manual trading, an indicator-based bot, a fully automated grid, a trailing-stop scalper — all fine. Proovly rules care about the equity curve and drawdown, not about who or what is clicking Buy.

The one thing that will get you banned: wash-trading between multiple Proovly accounts you control, or running a tampered EA. Both of those are covered in the rules.

Technically possible, practically a bad idea — you’ll average each other’s edges into something worse than either of you alone. We don’t actively police it but we don’t recommend it, and the broker’s T&Cs likely prohibit shared access on their side regardless of what we say.

What’s the minimum I can play with?

The Bronze tier is $29 entry + $1,000 starting balance on the broker account. That’s the lowest Phase 1 tier. If $1,000 of trading capital is more than you’re comfortable with, Proovly is not the product for you right now.

Can I withdraw my starting balance mid-challenge?

Physically yes — the broker account is yours — but practically, don’t. Withdrawing changes the account balance in a way that breaks our peak-equity calculation and will almost certainly trigger a breach or a void of the challenge. If you need the money back, fail out gracefully, withdraw, and re-enter next week.

Can I trade during news events?

Yes. There is no news-time restriction on Proovly. Unlike FTMO and similar firms, we don’t care whether your winning trade happened during NFP or during a quiet session — if you pass, you pass.

Do SL/TP count as trades for the min-trading-days rule?

A “trading day” means at least one position closed on that day, however it closed — manually, by SL, by TP, or by margin call. Opening a position doesn’t count; only closing one does.

What time zone is the challenge?

All Proovly times are UTC. Monday 00:00 UTC to Friday 23:59 UTC is the challenge window. Daily drawdown resets at 00:00 UTC. Payout cycles also close at 00:00 UTC on the 1st of each month. Pick this time zone as your reference and you’ll never be confused.

Can I retry a failed challenge immediately?

Yes. There’s no cooldown. Fail on Wednesday, enter next week’s cohort on Monday. Fail on Monday, enter the next cohort on the following Monday. The only thing you can’t do is re-enter the same week’s challenge after failing it.

Can I pick a different broker for my seeded account than my challenge?

No — in Phase 1 the seeded account is created at the same broker as the challenge. You can hold more than one seeded account if you pass challenges at both brokers, but each one runs independently.

Where do payouts go?

To the wallet address you linked to your Proovly account, in USDC on Base. No other chains, no other tokens, no bank transfers. You can change the wallet from the dashboard, but the change takes effect on the next payout cycle — in-flight payouts go to the address of record at cycle start.

Is there a referral program?

Not in Phase 1. Waitlist members can share their referral code to climb tiers before launch, but no revenue share yet. A proper referral program is on the Phase 2 backlog.

What happens if a broker’s spread changes mid-challenge?

It’s allowed. Brokers adjust spreads in response to market conditions; that’s part of what “real” means. Your P&L reflects the spreads as they actually were when you traded — same for every Proovly trader on the same broker at the same time. Wider spreads are a real-world cost, not an excuse.

Why not Ethereum mainnet instead of Base?

Base is cheaper, faster, and has native USDC. An ELO event write on mainnet would cost dollars per transaction; on Base it’s a fraction of a cent. The trade-off is some infrastructure centralisation (Base is a Coinbase L2) which we accept in exchange for affordability at scale.

What happens if Base goes down?

Base has had brief outages historically, none of which have caused user fund loss. If Base is down when you want to enter a challenge: the entry is delayed until Base is back. If Base is down when a pass happens: the ELO event is deferred and written when Base resumes — your dashboard-side pass is already reflected.